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Worldwide Shipping and Export Support

Payload Motion ships qualified orders worldwide from China. Estimated transit time begins after the product has completed production or is confirmed ready to ship, passed final inspection, received customer approval where applicable, and been collected by the carrier.

Transit-time guide

Asia3–5 days
United States3–5 days
Canada3–5 days
Europe3–5 days
South America5–7 days
Africa5–7 days
Australia5–7 days
Transit estimates are targets, not guarantees. Final timing depends on product type, dangerous-goods rules for batteries/fuel systems, carrier availability, destination, customs clearance, import permits, weather, holidays, and final-mile access. Production time is separate.

Every quote identifies

  • Incoterm and named place/port
  • Product and packaging dimensions/weight
  • Production lead time and dispatch window
  • Freight mode and estimated transit
  • Insurance
  • Export documents
  • Import duties, VAT/GST, brokerage, permits, and customer responsibilities
  • Delivery type: terminal, curbside, liftgate, inside, or appointment

On delivery

1

Inspect packaging before signing.

2

Note visible damage or shortage on the carrier record.

3

Photograph every side of the crate/pallet and the product.

4

Keep all packaging.

5

Contact Payload Motion within 48 hours or the period stated in the invoice.